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Ask us your cake business questions!

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#startacakebusiness
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#cakepops
#imakecakes
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#cakebusinesssuccess #cakebusinessownersclub
#smallbusiness
#womeninbusiness

Yesterday was International Women's Day. Here's to

Yesterday was International Women's Day. Here's to supporting all of the women who are making their own lane and building businesses that help to support their families and provide opportunities in their communities.
#internationalwomensday #womeninbusiness #womenempowerment #womensupportingwomen #bakingbusiness #cakebusiness #weddingcakebusiness #smallbusiness #cottagefoodbakery #homebakingbusiness #homebakery #cakeboss #cakeshop #bakeshop #cakes #cakedecorating #cakedecorator #baker #bakerylife

Reader Question: Should I use a formal contract on

Reader Question: Should I use a formal contract on small orders for cupcakes and cakepops.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Answer: Yes.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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It's important to outline the expectations of both parties since baking and cakes are usually customized to order.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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The contract spells out payment terms and conditions, in addition to other expectations surrounding the working relationship when someone hires you. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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There is a work around to using contracts for small orders and it's probably the only exception we will ever talk about and that is using an order form. An order form is a type of contract as well and allows the customer to place an order and pay on the spot, thus securing your services. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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When the customer places the order, and before they enter their payment the must accept your terms and conditions. This is where you specify the details and inform the customer on what to expect. Then the customer pays (in full) and the order is placed. Easy Peasy. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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#cake #cupcakes #cakepops #bakerybusiness #cakebusiness #cottagefoodbakery #sweetsuccessmag ⠀⠀⠀⠀⠀⠀⠀⠀⠀
#smallbusiness #businessofbaking #cakebusinessschool #cakebusinesstips

Cake Business Phone Etiquette ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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How are you speaking with your clients on the phone?⠀⠀⠀⠀⠀⠀⠀⠀⠀
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What does your cake business voicemail say to your clients? ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Are you professional and friendly? In the spirit of being easy going and casual....many cake and baking business owners (or their staff) end up inadvertently coming across as unprofessional and unorganized. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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This gives the client another reason to believe that you should have the lowest prices around.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Not anymore! 👏🏽⠀⠀⠀⠀⠀⠀⠀⠀⠀
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When you make a business phone call, whether it is to your dentist, or for your insurance, and they do not pick up the phone--what do you hear? A standard yet professional voicemail greeting that typically states they are away, their business hours, and when you can expect a return phone call. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Sometimes you will hear additional information such as their website and other helpful information to guide you so you can move forward.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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And they don't answer the phone with "Hey what's up?" Or "Yeah?"⠀⠀⠀⠀⠀⠀⠀⠀⠀
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#cakebusiness #cakedecorating #cake⠀⠀⠀⠀⠀⠀⠀⠀⠀
#cakedecorator #bakingbusiness #weddingcakebusiness #smallbusiness ⠀⠀⠀⠀⠀⠀⠀⠀⠀
#smallbusinessowers #womeninbusiness #sweetsuccessmag ⠀⠀⠀⠀⠀⠀⠀⠀⠀
#sweetsuccessmagazine #weddingbusiness

It's wedding season! ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Who is preparing for March weddings? ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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If you don't have any weddings lined up just yet, now is the perfect time to participate in wedding open houses and networking events with other wedding vendors. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Also, keep following up with those brides you met earlier this year at the big bridal shows.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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What do you do to prepare for wedding season? ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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🍰🎂🍰🎂🍰🎂🍰🎂🍰🎂🍰⠀⠀⠀⠀⠀⠀⠀⠀⠀
#startacakebusiness #cakebusiness #sweetsuccessmag #cakeboss #homebakery #bakingbusiness #cakemagazine #cakebusinessadvice #baking #bakingbusinessschool #sweetsuccessmagazine #cakeclub #cakebusinesssuccess #cakedecorator #homebakingbusiness #businessofbaking #weddingcakebusiness #cakebiz #cakery #cupcakebusiness #cakedecorating #cake #cupcakes #weddingcakes #cookiebusiness #cakeshop #cakebusinesssuccess #cakebusinessowner⠀⠀⠀⠀⠀⠀⠀⠀⠀
#smallbusinessmarketing⠀⠀⠀⠀⠀⠀⠀⠀⠀
#womeninbusiness

Reader Question:⠀⠀⠀⠀⠀⠀⠀⠀⠀ ⠀⠀

Reader Question:⠀⠀⠀⠀⠀⠀⠀⠀⠀
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How should I manage my business hours? Clients text me and send me messages all day/ night...it's too much! ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Answer:⠀⠀⠀⠀⠀⠀⠀⠀⠀
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The simple solution is stop replying and set boundaries. That's it.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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You have trained your customers by constantly replying and being available so it will take a few adjustments to make it stop. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Why? ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Because you need time and space to work and live just like everyone else. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Use technology to your advantage and set auto-responders that explain to your clients that their message was received and when they can expect a reply. This is important especially if you're working a full time job and operating a bakery on the side. Put this message in your emails and messenger. Also include an intake form where they can tell you their order details.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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For texting....stop replying past a certain hour. Turn your notifications off. (Althoug we actually don't recommend texting with clients except to coordinate and confirm the day-of pick up/delivery.)⠀⠀⠀⠀⠀⠀⠀⠀⠀
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We firmly believe in client communications should be handled through meetings, email, and calls for ease of documentation for each order. Especially because numerous messages in multiple channels opens the door for mistakes. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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By affirming your process, you will slowly start to see the constant messaging slowly calm down.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Let us know what you think. What are some other ways to handle this?⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
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🍰🎂🍰🎂🍰🎂🍰🎂🍰🎂🍰⠀⠀⠀⠀⠀⠀⠀⠀⠀
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🍰🎂🍰🎂🍰🎂🍰🎂🍰🎂🍰⠀⠀⠀⠀⠀⠀⠀⠀⠀
#startacakebusiness #cakebusiness #sweetsuccessmag #cakeboss #homebakery #bakingbusiness #cakemagazine #cakehobby #cakebusinessadvice #baking #bakingbusinessschool #sweetsuccessmagazine #cakeclub #cakebusinesssuccess #cakedecorator #homebakingbusiness #businessofbaking #weddingcakebusiness #cakebiz #cakery #cupcakebusiness #cakedecorating #cake #cupcakes #cookiebusiness #cakeshop #cakebusinesssuccess #cakebusinessowner⠀⠀⠀⠀⠀⠀⠀⠀⠀
#smallbusiness ⠀⠀⠀⠀⠀⠀⠀⠀⠀
#womeninbus

It's floral design day!⠀⠀⠀⠀⠀⠀⠀⠀⠀

It's floral design day!⠀⠀⠀⠀⠀⠀⠀⠀⠀
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When working with florists you want to ensure that they are providing the correct flowers for your cakes. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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While it's not technically your responsibility, it's always a business practice to advise your clients to select blooms that are organic, pesticide-free, and safe for food when they are selecting flowers for their cakes. Their florist should advise them of which flowers are appropriate for this, but you should be informed too.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Alternatively, you can always provide buttercream flowers or hand-made sugar flowers. ⠀

Going above and beyond to provide customer service and education sets you apart from the competition.⠀⠀⠀⠀⠀⠀⠀⠀
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🍰🎂🍰🎂🍰🎂🍰🎂🍰🎂🍰⁣⠀⠀⠀⠀⠀⠀⠀⠀⠀
#cake #cakedecorating #cakes #cakedesigner ⠀⠀⠀⠀⠀⠀⠀⠀⠀
#cakeboss #cakedecorator #cakedecorating #baking #marketing #cakebusinessowner⁣ #cakebusiness #cottagefoodbakery⠀⠀⠀⠀⠀⠀⠀⠀⠀
#smallbusinessmarketing #womeninbusiness ⁣⠀⠀⠀⠀⠀⠀⠀⠀⠀
#smallbusinesstips ⠀⠀⠀⠀⠀⠀⠀⠀⠀
#sweetsuccessmag #homebakery #bakingbusiness ⠀⠀⠀⠀⠀⠀⠀⠀⠀
#cakehobby #cakebusinessadvice #bakingbusinessschool ⁣#homebakingbusiness #businessofbaking #weddingcakebusiness #cakebiz #cupcakebusiness ⁣#cakeshop #cakebusinesstips #marketingtips #cakebusinessmarketing⠀⠀⠀⠀⠀⠀⠀⠀⠀
🍰🎂🍰🎂🍰🎂🍰🎂🍰🎂🍰

Since we're just coming off of the fabulousness of

Since we're just coming off of the fabulousness of the @capitalconfectioners cake show, here is a throwback from when our founder Alana won an award for Best Tasting White Wedding Cake, with That Takes The Cake judge and @foodnetwork champion Norman Davis!⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Circa 2007⠀⠀⠀⠀⠀⠀⠀⠀⠀
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#cakeislife #tbt #cakeshow #thattakesthecake #thattakesthecake2020 #tttc2020 #cakedecorating #foodnetwork #cakechallenge

Ask us your cake business questions! Do you need

Ask us your cake business questions!

Do you need help with your cake business marketing?

How to prepare for tax season?

Post your question in the comments!
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🍰🎂🍰🎂🍰🎂🍰🎂🍰🎂🍰
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#startacakebusiness
#cakebusiness
#sweetsuccessmag
#homebakery
#bakingbusiness
#cakemagazine
#cakehobby
#cakebusinessadvice
#baking
#bakingbusinessschool
#sweetsuccessmagazine
#cakedecorating
#cakebusinesssuccess
#cakedecorator
#homebakingbusiness
#businessofbaking
#weddingcakebusiness
#cakebiz
#cupcakebusiness
#cakedecorating
#cakepops
#imakecakes
#cupcakes
#cakehobby
#cakeshop
#cakebusinesssuccess #cakebusinessownersclub
#smallbusiness
#womeninbusiness

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