woman holding smart phone and a turquoise purse

Your cake business voicemail is the first messages your clients hear if they make an unanswered call.

What does your cake business voicemail say to your clients? When you make a business phone call, whether it is to your dentist, or for your insurance, and they do not pick up the phone–what do you hear?  

A standard, yet professional, voicemail greeting that typically states they are away, their business hours, and when you can expect a return phone call.

Sometimes you will hear additional information such as their website and other helpful information to guide you so you can move forward.

When operating your cake business, Especially if you are a home-based cottage food bakery, you should do the same.

Why a professional voicemail message is necessary in your cake business

  • Having a professional voicemail greeting for your cake business helps to set you apart from the competition.
  • It also gives you credibility with your cake business clientele.
  • Finally, and most importantly, it helps you to set business boundaries with your clients and lets them know that you take your cake business and their cake order seriously.
close of picture of one tier cake with white icing and peach roses

A small thing such as a casual, non-professional voicemail, can make your business looked unorganized and appears that you are not very serious about your business. Even though that may not be true, that’s what it looks like to your clients.

“But I’m not even making wedding cakes or anything like that! I want to be approachable.”

You can still be relaxed and laid back with your voicemail greeting. Be yourself and do what represents your brand.

However, it’s possible to accomplish both by using different styles of language on your cake business voicemail greeting.

Here’s a template that you can use to adjust to your personal style, yet still be professional.

Cake Business Voicemail Template


“Hello, you have reached the voicemail for My Custom Bakery. Our staff members are currently working in the kitchen or making a cake/meeting with/ clients. Leave your name number and we will return your call by the end of the day. If it’s after hours, We will return your call by the next business day.

Please leave your name, call back number, and a detailed message with the best time to reach you. We also invite you to visit our website at My-Custom-Bakery-dot-com for detailed information on securing our services and tips on making your event special.

Thank you for calling and have a great day.”

Ultimately, it doesn’t matter how you phrase your greeting as long as you offer key details about your business, and when your potential client can expect to hear back from you.

This little step can set you apart from your cake business competition and establish you as a true professional.

Did you try out this template? If it worked for you, let us know in the comments below!

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